1. Q: Should I pay attention to anything special when I vacuum a room for the first time?
　A:Before the cleaner works, please read the product instruction carefully.

2. Q: Can I use Homember in a room with an activated alarm?
　A: Yes.

3. Q: Homember operates at different speeds. Is something wrong?
　A: Not at all. The speed varies depending on the layout and furniture in the room.

4. Q: Is it all right to leave Homember connected to the charger when it is not in use?
　A: Yes, but make sure the “Child Lock” is on or that Homember has been placed somewhere out of a child's reach.

5. Q: Is it necessary to switch off Homember before charging it?
　A: No

6. Q: How can I know whether I have placed Homember correctly during manual battery 　charging?
　A: A battery symbol lights in the LCD and you hear an audible signal.

7. Q: Why doesn't it charge?
　 A: 1.Check that Homember is correctly connected to the charger.
　 2. Check that the charger has been connected to the outlet.
　 3. There is no need to charge according to the judgment of the intelligent system.

8. Q: Is it dangerous to touch the charging terminals?
　 A: No. The terminals of the charger only carry max. 28V DC and no power on the Homember’s terminal.

9. Q: Why does Homember sometimes pause for a few seconds during vacuuming?
　 A: Homember uses two battery packs. It will briefly pause when switching from one　battery pack to the other.

10.Q: Why does Homember stop completely during vacuuming?
　 A: Check whether the battery capacity has been exhausted.

11.Q:Why do I need to replace the filter so often?
　 A: The filter is actually one of the most important components in the machine. It collects all dust, even very small dust particles (this is why you should also use 　original filters). Using filters too long will cause an unpleasant odor and poor functioning.

12.Q: What is the Intelligent Automatic Charging Vacuum Cleaner?
　 A: Built-in design program of its various operating modes enable it to sweep and recharge automatically, and also start to clean on the set time.

13.Q: Why is it not allowed to be used outdoor？
　 A: It is afraid of rain，so it is prohibited in the bathroom or balcony.

14.Q: Do the objects on the floor have to be taken away before the robot works？
　 A: Sure. Objects such as coin, rings, and expensive jewelry on the floor may prevent Homember from moving freely in the room.

15.Q: Why is it not fit for working on the hairy blanket?
　 A: It is originally designed near distance to the floor so that it can work under the sofa or bed smoothly, or it would stumble into the hairy blanket easily.

16.Q: If encountered the depleted power, it will stop immediately?
　 A: Built in the electrical products for the set of complete exhaustion procedures, it starts to look for automatic charger some time ago.

17.Q: How about the life of rechargeable battery?
　 A: The number of charge and discharge of the battery up to more than 500 times. And the battery should be charged and discharged once or twice to restore the effectiveness of batteries if the robot is not used for some time.

18.Q: How big is the sweeping area?
　 A: it depends on the running time of machine, if set in the S state, it will take about 20 minutes to run in the 10 square meters; in the M state, take about 40 minutes in 20 square meters; in the Max state, take about 60 minutes in 50 square meters.

19.Q: Can we set a specific mode for our own machines, such as cruising along walls?
　 A: This machine has fixed multiple running modes; therefore it is unable to be set the additional mode. Multiple modes will start clean-up till the power is depleted. (Five models totally, once a mode selected, it will begin to work)